Our travel policy allows you to travel with peace of mind knowing that should anything go wrong, you have the best level of protection. The product is designed to cater for standard travelling needs whether you are travelling for business, pleasure or otherwise. The travel policy includes worldwide travel assistance on a 24/7 basis from our call-centre in Malta.
Benefits & Advantages
We cover you if the travel is unavoidably cancelled as a result of the departure from Malta being delayed for at least 24 hours.
We will pay you for reasonable extra travel and lodging charges suffered due to the inevitable lengthening of your trip.
Extra costs will be paid if you must abandon the trip because your home or that of your travelling companion(s) is made unfit to live in by fire, explosion, storm, flooding or impact by aircraft. We cover this event if it happens after you have purchased this policy or booked your trip, whichever is the later. We cover also the costs of your return if you or your travelling companion(s) is required by the police authorities to stay at home or at the place of work as a result of burglary or theft.
Emergency medical treatments whilst you are abroad, comprised rescue services to take you to hospital, are included in the policy.
If you are warned by a doctor that you should stay longer outside Malta than you planned, we include the cost of additional room only accommodation expenses of a similar kind to the one you previously had. We also cover the extra travel and room only accommodation costs of one relative who has to travel or stay with you, providing both if it is necessary.
If your international transport by aircraft, ship or train is delayed on leaving abroad or returning back to Malta, we will pay you the amount fixed in the schedule for every 12 hour period you are delayed.
We will pay you the expenses to substitute or mend your personal belongings if during your travel these are accidentally damaged, lost or stolen. This includes luggage, clothing, valuables, sports equipment, musical instruments and other items which you normally wear or carry with you.
We cover the cost to obtain essential items if your luggage is temporarily lost (more than 12 hours).
If you travel documents are accidentally damaged, lost or stolen when you are outside Malta we will cover extra travel, accommodation and communication expenses in order to obtain new ones.
In the case of an accident during your trip, if anyone is bodily injured, we will cover you against your legal liability for damages, claimant’s costs and expenses.