Status of Transfers of Zenith client accounts to other Investment Services Providers – Zenith


Status of Transfers of Zenith client accounts to other Investment Services Providers

27 July 2022

As duly notified to all affected clients by the Court-Appointed Administrator by his letter dated 15th April 2022, the company is currently in the process of transferring client assets to other investment services providers (intermediaries), as determined by its clients.

Clients were required to provide details of their preferred intermediary by 15th May 2022, in writing.

Clients are required to undergo a due diligence exercise before the transfer to their preferred intermediary can be finalised. In this regard, Zenith is in contact with clients and requesting the required information and documents in order that it may update its records accordingly.

Zenith is also in contact with the intermediaries receiving the assets from Zenith in order to coordinate transfers, especially in relation to certain information required about the receiving accounts.

Note that the transfer process is already underway for assets of clients who have completed their due diligence successfully and for which the intermediary has provided all the relevant details. The process involves sending a request to the respective fund providers which must go through their internal processes before being finalised. In view of this, customers are asked to allow some time for any transfer to be finalised.

Further transfer requests will be made gradually until all client assets are duly transferred to their preferred intermediary. Any cash balances which are held on account (including balances for dividends paid but not transferred to clients) shall also be transferred to the preferred intermediary after the asset transfer is complete.

Zenith will be getting in touch with clients who’s transfer requests have been submitted in due course.

Clients can contact Zenith via email on, quoting their client reference number of ID number. Alternatively, clients may call on +356 2133 2200 during office hours. If the telephone line is busy, clients are advised to leave a voicemail or a missed call or to send an email to the address indicated above, and someone will call back.

Zenith Finance Limited is licensed to conduct investment services business by the Malta Financial Services Authority.

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