Contact Centre Overflow
When having unexpected call volumes, your customer experience can suffer as your ability to answer each and every call while still providing the same quality of service might be affected.
Through our overflow support provided in customer servicing, your business can still reach its monthly targets but most importantly you will never miss a call.
Whether seasonal or those monthly overflow calls, our track record has proven to solve above 75% of all technical problems faced by end customers.
When using our service, you won’t have to worry about increasing your work-force or even having clients complaining. Through a tailored approach while offering a flexible service, we’ll support your business come rain or shine.